Chiayi Coast Guard Service Area Introduction
The Coast Guard Administration focuses on people-centered and attentive service! To demonstrate its commitment to serving the public, the Coast Guard Administration adheres to the service principles of "proactive," "convenient," "friendly," and "marketing," while enhancing the professional service capabilities of its personnel. The administration places great importance on marine environment and ecological protection education, aiming to build a quality service image. The "Chiayi Coast Guard Service Area" has been established at the Dongshi Checkpoint, integrating physical facilities with virtual online community services. It provides traffic guidance, refined weather updates, information dissemination, electronic bulletin boards, and online services, while also integrating community resources to enhance service delivery, striving to establish a quality service team that prioritizes the public and responds promptly to their needs. Service items: 1. To reduce the inconvenience of traveling with infants, the administration has carefully planned and set up a nursing (breastfeeding) room at the service point, providing a private and independent space for mothers, ensuring that the public feels the Coast Guard's attentive service in every detail. 2. This service area addresses the concern of "Where is the restroom?" by providing comfortable and thoughtful washing facilities, ensuring that visitors can stay refreshed at all times. 3. To avoid long waiting times for the public or the lack of proper resting places, the administration has set up rest areas at all checkpoints, offering reading materials and tea service. 4. The service area provides standardized application processes and filling examples for documents such as "Entry/Exit Port Safety Inspection Data Request," "Safety Inspection Data Modification Request," "Entertainment Fishing Vessel Sailing Plans," and "Passenger Engagement for Diving Activities Application Form." They also offer reading glasses for the elderly, with dedicated staff providing on-site explanations. 5. The service point is equipped with warm blankets, ensuring immediate warmth and a sense of safety for the public, while also providing basic medical services to maximize the golden hours for injury treatment and minimize aftereffects. 6. Convenient functions for quick access to traffic guidance, travel information, weather updates, maritime forecasts, and local delicacies are provided. 7. Wireless internet service. 8. Free internet connectivity for the public, enabling access to various information and email communications. 9. Utilizing marine and meteorological information from the Central Weather Bureau, the service area provides real-time weather and maritime updates for the Chiayi coastal region, displayed on electronic boards or accessible via touch panels within the service area. 10. To enhance tourists' convenience, the service area offers brochures for Yunlin, Chiayi, and Tainan scenic travel guides and transportation information, enabling visitors to quickly access the latest relevant information.
